Property Management Reviews
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Why Choose Peabody Residential?
Satisfaction Guarantee
We believe so strongly that we provide a superior property management experience that we offer our clients THREE Guarantees!
- Re-Rent Leasing Fee Guarantee
If the tenants we place in your property do not complete the first 12 months of their lease agreement we will re-rent the property for free. You will never pay 2 full leasing fees in the same 12 month period!
- 100% Happiness Guarantee!
If for any reason you are not 100% Happy with our property management service, we will refund you that one month’s management fee.
- It’s Easy To Switch!
If for any reason you are not completely happy with our services and you want to leave Peabody Residential, you can cancel your agreement without penalty at any time.
* Guarantees are associated with the current management agreement
Award Winning Service
Since 2010 Peabody Residential has been awarded the annual Super Service Award by Angie’s List in 8 out the last nine years we have been in business! We have consistently maintained an A grade for more than 9 years with over 122 reviews and counting.
We have an excellent rating online with reviewers on
Google scoring us at 4.8 out of 5 stars with over 88 reviews, and over 48 five star reviews on Yelp. Owners praise us for the service we provide on their behalf, and their tenants appreciate our communication and support. Social proof has become as important as a personal referral.
Additionally, Peabody Residential has been awarded the Best of Reston Award for Property Management each year for the last 6 years, with the most nominations by our clients and peers.
Superior Performance Statistics
In 2018 we achieved the following statistics from our portfolio.
- Less than a 1.75% Late Payment rate
- # of days to lease a property in 2018 - Less than 30 days based on clients who agreed to our recommended initial price and price reductions.
- 1.85% vacancy rate.
- 0% Evictions. We have never had an eviction on an applicant we have qualified.
- 98% owner reimbursement for damages billed
- 100% success rate of $0 costs/loss of income to owner when tenant terminates lease early
Client and Staff Aligned Goals
We reward our staff based on customer service and performance. This brings into alignment your goals with our own. When you are happy, we are happy!